The ECN No Name Newsletter is no longer being published. This is an archived issue.
[previous article]Marian Delp
It does not take many hours at the computer keyboard to discover that knowing more about available programs or commands would be helpful. To aid in locating information, you might review the following options.
"man command"
--Get answers to commonly asked computer question from the
archives of the ECN newsletter articles, type
"help ecnnews"
pick
"NEWSLETTERS" .
You can select the issue of choice or look through the
MASTER.CONTENTS file to locate the article you are seeking.
MSEE 189 - open 24 hours
Civil 3144 - open 8am to midnight
Grissom 120 - open 24 hours
Mechanical 242 - from consultant 8am-5pm
Ag Eng 105 & 118 - open 8am to 5pm
--The Siegesmund Library located in the Potter Engineering Center
has copies of various manuals available at the circulation desk.
Check to see what manuals are awaiting you by typing
"help ecnnews"
pick
"DOCUMENTATION" .
The file LibraryManuals provides a listing for you to review.
Civil 3144 -- 6pm to midnight weekdays
Grissom 120 -- 9am - 11pm M-F
Mechanical 244 -- 4:30pm - 11:30pm M-Th
Mechanical 353 -- 5pm - 10pm M-Th
MSEE 189 -- 9:30am - 11:30pm M-F
--Each engineering school has a knowledgeable site specialist
to answer questions and offer opinions of different software packages.
Type "man sites" to locate the site person who can assist you.
School Consultant alias
Aeronautical gconsult
Chemical kconsult
Electrical econsult
Industrial gconsult.
Mechanical mconsult
Nuclear gconsult.
Once mailed, your questions will be received
by all the consultants at that site.
Most standard questions will receive a prompt reply;
however, some questions require research--these take a bit longer.
If your question is related to the system,
the consultant will forward your mail
to the site specialist who will forward it to the ECN staff if he/she
can't answer your question. If you send a question that is normally
answered by a consultant to a site specialist, he/she will forward the
question to the consultants who will then answer your question.
--Email offers you an easy way to communicate with your site person.
Your site's login is listed when you type
"man sites" .
Remember if you are experiencing a problem,
include in your email all necessary information:
which machine, which printer,
a copy of the command line,
a copy of any error messages the machine generates,
and a description of what happens.
While your site specialist has solved many user problems,
he or she frequently requires more information than..."It
doesn't work!"
--Email may be sent to a central consultant pool via the login: 4unix.
This group has a goal of trying to respond to email questions within
one working day...some tricky problems take longer.
Another option is to leave a telephone message for the consultants
relaying information concerning your problem at 49-4UNIX (49-48649).
HTML